QUALIFICATIONS: Highly motivated responsible individual with proven leadership, sales, marketing, data entry, merchandising, receiving, administrative, and customer service experience. Computer literate in Microsoft Word, Power Point, Outlook Access, Excel, EPITS, Q-Law, STARS, Adobe, LexisNexis File & Serve, LexisNexis Collection Solutions, and updated Windows programs. Focused on excellence in job performance, time management, and teamwork to obtain optimal results. Excellent interpersonal, communication, and organization skills. Thrives on new challenges and is result-oriented. Typing speed: 70wpm.
EMPLOYMENT:
Scott Lowery Law Office, P.C., Denver, CO
Legal Supervisor, 6/04 – 10/08
• Daily office duties consist of the supervision and training of 6 Legal Assistants, preparation and filing of legal pleadings with the District and County Courts of the State of Colorado, court settings including Pre-Trial Conferences, Trials, Hearings and Case Management Conferences, management of Trial files, review and calculation of consumer account balances, scanning of all legal documents and correspondence, and distribution of work flow. Position requires detailed correspondence and strong communication with Attorneys, Court Clerks, Clients, and Consumers. Position also requires extensive knowledge of the Colorado Rules of Civil Procedure and the FDCPA and CFDCPA.
The Furtado Law Firm, Denver, CO
Legal Secretary, 1/04 – 5/04
• Daily office duties consisted of answering a multi-line phone system, file management, handling accounts payable, data entry, scanning, preparing demand packages, ordering and organizing medical records, court settings, preparing files for litigation, and inputting new client information into EPITS software.
Brylane L.P., El Paso, TX
Customer Service, 9/03 – 12/03
• Provided high quality customer service, sales, data entry, and merchandising support for Lane Bryant Company. Helped customers with placing orders, applying for in-house credit accounts, updating shipping/billing information. Provided excellent and professional presentation, sale procedures, and closing technique.
VOLUNTEER EXPERIENCE:
Texas Tech, El Paso, TX
Volunteer
• Volunteer service at the Texas Ophthalmology and Audiovisual center. Duties for Ophthalmology center included answering phones, setting appointments, filing records, typing recent record and receipts, and the occasional doctor assistance. Duties for Audiovisual center included answering phones, errand running, making ID cards, and setting up equipment for presentations. |
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