EMPLOYMENT:
SHOOK, HARDY AND BACON LLP, Kansas City, MO 7/02 – 12/08
Client Services Specialist, MARKETING 6/04 – 12/08
· Transferred to Marketing following a reduction in recruiting staff
· Coordinates input of new Interaction project data
· Conducts secretarial training on Interaction Windows client
· Creates and runs reports from Interaction on request
· Posts weekly and quarterly newsletters as well as special alerts
· Conducts new attorney orientation
· Coordinates attorney photo process
· Maintains accuracy and cleanliness of Interaction database
· Assists with other Marketing projects as assigned
Staff Recruiting Coordinator, HUMAN RESOURCES 7/02 - 6/04
· Facilitated recruiting process for Kansas City office support staff including resume review, screening and conducting interviews for qualified candidates
· Coordinated with hiring managers regarding selection of qualified candidates
· Conducted reference checks, conflict checks, background checks and other pre-employment paperwork
· Conducted weekly orientation course for new hires assisting with new hire paperwork and introduction to the firm
· Drafted employment advertisements and placed in appropriate publications
· Assisted in planning and executing employee relations events and activities
CUNNINGHAM AUDI/VOLKSWAGEN, Kansas City, MO 2/02 – 7/02
Customer Service Manager/Volkswagen Consultant
· Monitored Audi/VW sales/service staff certification process by providing education/certification course schedule and assistance with Tele-courses
· Scheduled certification courses and made necessary travel arrangements for service staff
· Demonstrated new/pre-owned Volkswagen products to consumers
· Assisted consumers in the purchase process
· Answered questions regarding the operation of Volkswagen products
· Acted as liaison between consumer and service department when necessary
COMMERCE BANK, Kansas City, MO 5/00 – 2/02
Human Resources Specialist
· Recruited teller staff for 57 branch locations within retail department
· Recruited staff for retail lending and payment systems, mortgage servicing, commercial loan servicing, audit, corporate finance and mortgage processing
· Handled employee relations issues as assigned
· Served on recruitment committee
· Recipient of seven internal customer service awards
STATE OF KANSAS, Topeka, KS 5/93 – 5/00
Human Resource Professional II, DEPARTMENT OF ADMINISTRATION-DIVISION OF PERSONNEL SERVICES 8/99-5/00
· Conducted salary surveys with possible impact up to 36,616 state employees
· Conducted workforce analysis using Peoplesoft, Microsoft Word and Excel for up to 137 state agencies
· Coordinated and attended off-site recruitment program for 42 events
· Prepared budget for recruitment events and monitored expenditures
Human Resource Professional I, DEPARTMENT OF ADMINISTRATION-DIVISION OF PERSONNEL SERVICES 2/98-8/99
· Coordinated and attended off-site college recruitment program (first of its kind for the State of Kansas)
· Prepared budget for recruitment events and monitored expenditures
· Participated in three separate Kansas Quality Management teams
· Performed special assignments for the Civil Service Employment Information supervisor
Special Agent, ATTORNEY GENERAL CARLA STOVALL’S CONSUMER PROTECTION DIVISION 2/97-2/98
· Investigated consumer fraud complaints with an average case load of 250
· Cooperated with local and state law enforcement agencies including KBI
· Presented on average 12 consumer fraud speeches per year to high schools and civic organizations
EDUCATION:
Baker University, Baldwin, KS
Degree: Masters in the Science of Management
Emphasis: Human Resources/Personnel
Date degree awarded: May 1997
Emporia State University, Emporia, KS
Degree: Bachelor of Fine Arts
Major: Speech Communication
Date degree awarded: December 1987
